When you try to cancel service, they transfer you to a “retention specialist”.
They did not retain.
Posted by A.J. on Sunday, April 22, 2007, at 4:08 pm, and filed under Media.Follow any responses to this post with its comments RSS feed.Comments are closed, but you can trackback from your blog.
After a similar period of anger and frustration, I cancelled my cable modem with Time Warner at my apartment. It’s the same deal – I went through 25 menu options, but once I pushed the correct sequence of digits to tell them I wanted to cancel, I immediately got the retention specialist!
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After a similar period of anger and frustration, I cancelled my cable modem with Time Warner at my apartment. It’s the same deal – I went through 25 menu options, but once I pushed the correct sequence of digits to tell them I wanted to cancel, I immediately got the retention specialist!