{"id":1243,"date":"2009-04-16T17:51:50","date_gmt":"2009-04-16T23:51:50","guid":{"rendered":"http:\/\/www.colianni.net\/aj\/?p=1243"},"modified":"2009-04-20T21:25:05","modified_gmt":"2009-04-21T03:25:05","slug":"design-flaw","status":"publish","type":"post","link":"https:\/\/www.colianni.net\/aj\/archives\/2009\/04\/16\/design-flaw\/","title":{"rendered":"design flaw"},"content":{"rendered":"<p>I&#8217;ve been to North Memorial Hospital a couple times recently. It&#8217;s a fine hospital, but they have one major customer service flaw.<\/p>\n<p>The ATM only dispenses $20s.<\/p>\n<p>Ok, that&#8217;s not actually the flaw. The flaw is that the parking garage doesn&#8217;t accept cards.<\/p>\n<p>Ok, actually, that&#8217;s not the flaw either. The flaw is the fact that the parking attendant is invariably crabby and pissed because people hand him $20s all day long. He has hand-written signs all over his booth to let everyone know in advance that the crisp new andrew jackson they hold in their sweaty hands will make him angry.<\/p>\n<p>Normally, I&#8217;d apologize for the fact that I only have a twenty, and dig through my coin tray to see if I can make $3.00 from sticky pennies and nickels. I never can, but I think he appreciates the effort.<\/p>\n<p>This time, after making a quick trip that fell into the 0-30 Minutes &#8211; $1.00 range, I handed him my fresh-from-wells-fargo twenty dollar bell.<\/p>\n<p>&#8220;Got anything smaller?&#8221; he barked<\/p>\n<p>&#8220;The ATM doesn&#8217;t dispense singles&#8221; I retorted.<\/p>\n<p>I never retort. It felt kind good.<\/p>\n<p>He proceeded to count out 8 quarters, 2 singles, a five and a ten.<\/p>\n<p>&#8220;Have a nice day&#8230;&#8221; I said sheepishly as I drove away.<\/p>\n<p>So North Memorial&#8230;. seriously. Either accept credit cards in your parking garage like every other hospital in the city does, or offer free parking. Or get a new parking attendant that doesn&#8217;t get angry at something that I can&#8217;t control.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve been to North Memorial Hospital a couple times recently. It&#8217;s a fine hospital, but they have one major customer service flaw. The ATM only dispenses $20s. Ok, that&#8217;s not actually the flaw. The flaw is that the parking garage doesn&#8217;t accept cards. Ok, actually, that&#8217;s not the flaw either. The flaw is the fact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[11],"tags":[],"class_list":["post-1243","post","type-post","status-publish","format-standard","hentry","category-random-thoughts"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pf4VN-k3","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/posts\/1243","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/comments?post=1243"}],"version-history":[{"count":4,"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/posts\/1243\/revisions"}],"predecessor-version":[{"id":1308,"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/posts\/1243\/revisions\/1308"}],"wp:attachment":[{"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/media?parent=1243"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/categories?post=1243"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.colianni.net\/aj\/wp-json\/wp\/v2\/tags?post=1243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}